ClaimX runs the whole life of a property claim as a single loop — capture, ingest, extract, estimate, fight, and deliver — so the public adjuster spends time on judgment, not paperwork. Here's each stage.
The adjuster walks the loss with a phone — photos, voice notes, sketches. Each one is stamped with time, location, and a cryptographic fingerprint the moment it's taken, so nothing can be altered later. Claims end up in appraisal and litigation; evidence that's tamper-proof from the field is worth far more than evidence assembled after the fact.
ClaimX reads everything arriving from the carrier — emails, inspector reports, Xactimate files — parses the claim number out of the subject line so correspondence routes itself to the right file, and catches the failed sends where claims quietly die. Every fact it extracts carries its source and a confidence score, so you always see why the system believes something.
A claim isn't a document — it's a months-long argument. The claim graph links the home, the policy, the damage, every conversation, every decision, and every round of the supplemental loop into one queryable structure. Ask it anything: "What's outstanding?" "What did the carrier say about this exclusion?" Every answer cites its source.
Describe the loss out loud: "kitchen north wall, water damage, twelve square feet, paint bubbling." ClaimX hears the peril, reads the photo, picks the right Xactimate line item and code, and writes it into the scope of loss. Then it compares your estimate against the carrier's line by line — and when a line is denied or downgraded, it drafts the coverage & denial-response brief.
On average, 60% of claims miss line items that would increase the claim amount. ClaimX surfaces them automatically.
Based on the items already on a claim, ClaimX recognizes the loss scenario and recommends the additional line items that typically go with it — and flags where the carrier's offer falls short — so every estimate captures the full, rightful value of the loss.
Finished work goes out on whatever channel the carrier actually accepts — portals, signed email, and ESX files clean enough that the carrier's own adjuster will ingest them directly. Then the loop closes: the carrier's reply feeds back in, ClaimX diffs it against the locked claim graph, drafts the next supplemental, and ships it. You don't just write faster — you cycle faster, and cycle speed is what gets homeowners paid.
ClaimX is built for work that ends up in appraisal and court.
Every photo, fact, and decision is sealed at capture and logged with its source — a defensible record that stands up in appraisal and litigation.
Sensitive claim data is encrypted, access-controlled, and handled with the privacy serious claims work demands — your data stays yours.
Works with Xactimate and the carrier portals you already deal with, and exports court-ready evidence into the discovery platforms attorneys use.
Bring a live file and we'll run ClaimX on it end to end — capture, estimate, comparison, and a drafted brief in minutes.
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